Shipping Policy

At JJLBRO®, we strive to deliver your order quickly, securely, and discreetly. Please read our shipping terms below.

1. Processing Time

• Orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Times

• Domestic Orders: Estimated delivery within 3–7 business days.

• International Orders: Estimated delivery within 7–15 business days, depending on location and customs clearance.

• These are estimated times and may vary due to factors outside our control.

3. Shipping Costs

• Shipping costs are calculated at checkout based on location and order size.

• Free shipping promotions may apply as advertised.

4. Discreet Packaging

• All orders are shipped in plain, discreet packaging with no reference to the product for your privacy.

5. Tracking Your Order

• Once your order is shipped, you will receive an email with tracking details.

• Please allow 24–48 hours for tracking information to update.

6. Customs, Duties & Taxes

• For international orders, customs fees or import taxes may apply depending on your country.

• Customers are responsible for paying any applicable customs or import duties.

7. Lost or Delayed Packages

• JJLBRO® is not responsible for shipping delays caused by carriers, customs, or unforeseen circumstances.

• If your package is lost in transit, contact us at support@jjlbromens.com and we will assist you.

8. Contact Us

For any shipping-related questions, please contact:

Email: support@jjlbromens.com